To ensure uninterrupted service for your Vsble website, it's important to manage your payment methods effectively. If your payment fails or if you want to switch your payment method (e.g., from Visa to PayPal or to bank direct debit), Vsble makes it easy to manage and update your payment preferences. Here’s how to update or add a payment method and why having a backup method is crucial.
How to Update Your Payment Method
Access the Billing Section:
Log in to your Vsble account.
Navigate to the Billing section.
Alternatively, click on the yellow banner that appears if your payment fails.
Manage Your Subscription:
Click on Manage Subscription to access your payment settings.
Update Your Payment Method:
On the next screen, click on Update Payment Method.
Select Add Payment Method to add a new payment option.
Available Payment Options:
You can choose from several options, including:
Credit/Debit Cards: MasterCard, Visa, American Express
PayPal
Bank Direct Debit: Sofort and other options depending on your country
The payment options depend on your country of residence, currency, and payment provider policies.
Switch Payment Method:
Once the new payment method is added, you can delete the previous payment method and set the new one as your default.
Tip: Consider adding a backup method like PayPal or direct debit to provide extra security and continuous service.
Why Add a Backup Payment Method?
Having an additional payment method helps prevent your website from going offline due to issues like an expired card. While Vsble sends card expiration warnings and offers a 2-week grace period, these reminders may sometimes go unnoticed. Adding a fallback method ensures your website remains active.
To add a backup payment method for your Vsble subscription, follow these steps:
Access Billing: Log in to your Vsble account and navigate to the Billing tab.
Manage Subscription: Click on Manage Subscription to enter the payment settings.
Add Payment Method: Choose Add Payment Method and select from the available options (e.g., credit/debit card, PayPal, direct debit).
Set as Backup: Once added, this new method will act as a fallback.
This ensures your website stays active even if the primary payment fails.
Common Questions
Q: What happens if my payment fails?
A: If your payment fails, Vsble will notify you via email and display a yellow banner in your account. Follow the steps above to update your payment method and ensure uninterrupted service. The grace period to update your payment is 14 days. After that period the website will be set offline, however all your progress and contents are saved.
Q: Can I use multiple payment methods?
A: At a time, only one payment method can be set as default. However, you can add multiple methods to your account and switch as needed.
Q: Why don’t I see all payment options?
A: Available payment methods depend on your country of residence, your selected currency, and policies from your payment provider.
Q: How do I switch from credit card to PayPal or bank direct debit?
A: Simply add PayPal or bank direct debit (if available in your country) as a new payment method and set it as default.